Tools and Resources

Overview & Rationale

The Quiet Coaching activities are organized on this page by module and downloadable in both a Word and PDF version. Resources mentioned during the modules are listed below for reference.

Module 1: Definitions

• Quiet Coaching Assessment Tool (Word) (PDF)

Module 2: Retreat Part 1

• Environmental Scan (Word) (PDF)
• SWOT Analysis (Word) (PDF)

Module 3: Retreat Part 2

• Value Alignment: Taking STOC (Word) (PDF)
• Know Your Culture (Word) (PDF)

Module 4: Empathy

• Empathy Map (Word) (PDF)

Module 5: Questions Part 1

• No activities for this module

Module 6: Questions Part 2

• Nominal Group Process (Word) (PDF)
• Cause and Effect Diagram (Word) (PDF)

Module 7: Data

• No activities for this module

Module 8: Process Tools Part 1

• Walk-through (Word) (PDF)
• Flowchart (Word) (PDF)

Module 9: Process Tools Part 2

• Plan Do Study Act (Word) (PDF)
• Change Project Form (Word) (PDF)

Module 10: Affirm, Celebrate, Sustainment

• No activities for this module

Resources

1. Sinek S. Start with Why: How Great Leaders Inspire Everyone to Take Action. Penguin Publishing Group; 2009.
2. Rogers EM. Diffusion of Innovations, 4th Edition. Free Press; 2010.
3. http://www.ihi.org/resources/Pages/Tools/Walkthrough.aspx
4. Langley GJ, Moen RD, Nolan KM, Nolan TW, Norman CL, Provost LP. The Improvement Guide: A Practical Approach to Enhancing Organizational Performance. Wiley; 2009.
5. https://niatx.wisc.edu/niatx-workbook/
6. https://niatx.wisc.edu/