Overview & Rationale

The Quiet Coaching activities are organized on this page by module and downloadable in both a Word and PDF version. Resources mentioned during the modules are listed below for reference.

Module 1: Definitions

  • Quiet Coaching Assessment Tool (Word) (PDF)

Module 2: Retreat Part 1

Module 3: Retreat Part 2

  • Value Alignment: Taking STOC (Word) (PDF)
  • Know Your Culture (Word) (PDF)

Module 4: Empathy

Module 5: Questions Part 1

  • No activities for this module

Module 6: Questions Part 2

  • Nominal Group Process (Word) (PDF)
  • Cause and Effect Diagram (Word) (PDF)

Module 7: Data

  • No activities for this module

Module 8: Process Tools Part 1

Module 9: Process Tools Part 2

Module 10: Affirm, Celebrate, Sustainment

  • No activities for this module


  1. Sinek S. Start with Why: How Great Leaders Inspire Everyone to Take Action. Penguin Publishing Group; 2009.
  2. Rogers EM. Diffusion of Innovations, 4th Edition. Free Press; 2010.
  3. http://www.ihi.org/resources/Pages/Tools/Walkthrough.aspx
  4. Langley GJ, Moen RD, Nolan KM, Nolan TW, Norman CL, Provost LP. The Improvement Guide: A Practical Approach to Enhancing Organizational Performance. Wiley; 2009.
  5. https://niatx.wisc.edu/niatx-workbook/
  6. https://niatx.wisc.edu/