School of Pharmacy UNIVERSITY OF WISCONSIN - MADISON Dr. Michelle Chui Michelle A Chui, Pharm.D., PhD. Vice Chair | Social & Administrative Sciences Division Associate Professor Ph.D. 2001 Pharmacy Administration – Purdue University M.S. 1998 Pharmacy Administration – Purdue University Pharm.D. 1996 – Creighton University B.A. 1992 Biological Sciences – University of California, Davis Office: 2511 Rennebohm Hall Phone: 608-262-0452 Email: firstname.lastname@example.org Dr. Chui’s research centers on applying human factors approaches and utilizing a systems perspective to studying and characterizing community pharmacy practice and its practitioners. Specifically, she partners with community pharmacists to understand processes that impact medication safety and quality of care, so that interventions can be developed and tested that would allow pharmacists to provide effective and efficient medication management. She is funded on a number of projects including: a feasibility project to explore handoff (shift change) communication between pharmacists; an evaluation comparing pharmacist-patient communication at the community pharmacy walk-in and drive-through windows; a project on the prevention of OTC misuse by older adults in community pharmacies, and a study measuring community pharmacy workload using a multi-dimensional human factors model.