Jukrin Moon is a postdoctoral research associate at the UW–Madison School of Pharmacy in the Social and Administrative Sciences division. She has been professionally trained to be a human-systems engineer with her extensive experience and education in Industrial and Systems Engineering. She earned her PhD (2021) from Texas A&M University (advisor: Dr. Farzan Sasangohar and Dr. S. Camille Peres) in addition to her BS (2012) and MS (2014) from Korea Advanced Institute of Science and Technology (KAIST). Jukrin uses her experience as a human-systems engineer to contribute to Dr. Chui’s SAMS Lab. She joined the lab in June 2021 with exciting potential to expand her skills and expertise in Systems Engineering (SE) and Human Factors (HF) to new areas of community pharmacy redesign, with a greater impact on medication safety.

With the rapid proliferation of advanced technologies with artificial intelligence, it is critical to understand how humans interact with those technologies and potentially work as teammates. Such an understanding of interactions constitutes a foundation for predicting the complex adaptive behaviors of a socio-technical system that humans and technologies are embedded in, thereby informing the future practices of designing and managing the system. Jukrin’s research stream aims to improve the overall socio-technical system’s performance in safety-critical disciplines such as health care and crisis management. With a strong background in SE and HF, Jukrin has proactively adopted a wide range of interdisciplinary approaches to understanding interactions among critical infrastructures (master’s thesis) and crisis management teams (doctoral dissertation). For future work, Jukrin is particularly interested in investigating interactions among humans, advanced technologies with artificial intelligence, and other work system components at naturalistic or simulated testbeds, especially under the recent pandemic influence on the future of work (i.e., workplace, workforce, and nature of work itself).

Her work is demonstrated in published journal articles in Ergonomics, Applied Ergonomics, Journal of Loss Prevention in the Process Industries, International Journal of Engineering Education, and Systems Engineering, as well as multiple peer-reviewed conference proceedings and presentations. In 2020, she received the Human Factors and Ergonomics Society (HFES) Student Member with Honors Award, the Institute for Operations Research & Management Sciences (INFORMS) Seth Bonder Foundation Grant, and the Texas A&M Dissertation Fellowship. Additionally, her work has been recognized through numerous awards during her tenure as a student, e.g., HFES Health Care Technical Group Student Travel Award, Houston HFES Best Student Poster Award, HFES Council of Technical Groups Student Author Presentation Support Award, Resilience Engineering Association (REA) Young Talent Award, and Health and Humanitarian Logistics (HHL) Student Poster Presentation Support Award.